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IT Job Descriptions and
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November 21st, 2008
- 03:37 PM
Security Best Practices for Web 2.0 Applications
Because some Web 2.0 applications let users upload content, they
are extremely susceptible to hackers who upload malicious content. Subsequent
visitors are then infected by visiting a page. When developing web and Web 2.0 applications, use the following security
best practices:
-
Make sure that the application validates all input before processing
it
-
Use
white listing rather than black listing for validation. White listing refers
to the practice of validating and only accepting input that is good, as
opposed to blocking input that is bad. For example, a ZIP code must always
have five numbers. White listing ZIP code input means only accepting five
numbers
-
Encode all user-supplied data to prevent sending inserted HTML to users
in a format that their browsers can interpret
-
Minimize the exposed program logic
-
Document all inputs that your application allows
In
addition, end users can help protect themselves by disabling script, applet and
plug-in execution, although they will limit
functionality.
more info
November 12th, 2008
- 02:29 PM
Net Attacks At All Time High
(Zdnet)
Online networks suffered their heaviest brute force attacks to date this year,
with more sites than ever coming under sustained assault.
IP networks were bombarded by Distributed Denial of
Service (DDoS) attacks – attempts to make networks unreachable by flooding them
with traffic – as intense as 40Gbps, a survey of 70 IP network operators
worldwide has claimed.
The report by Arbor Networks says that the largest
sustained attacks in the last two years were 24 Gbps and 17 Gbps, a 67 per cent
increase in attack scale over last year.
A total of 36 per cent of respondents suffered
sustained attacks larger than 1Gbps last year and the number suffering attacks
of this type doubled in 2008.
Botnets continue to be the main vehicle used to
disrupt network operations - accounting for 26 per cent of attacks - followed by
DNS cache poisoning.
more info
November 5th, 2008
- 02:54 PM
Record Management Is Addressed by Many CIOs
Record Management and archiving technologies are a
challenge for CIOs in this uneasy era of wildly fluctuating financial markets,
rising energy costs, and uncertain international political situations. First a Record Management strategy must
be put in place - for that look to http://www.e-janco.com/RecordManagementPolicy.html. Then do the
following:
-
Think long term. Be sure to select products and
services that are flexible enough to support changes in your business and
computing environment. Your chosen solution should be able to maintain and
enhance performance levels when you add users, data and
applications.
-
Consider manageability. IT organizations are
demanding manageability from archives similar to what they get from other
infrastructure applications. Secure role-based administration and granular
provisioning and reporting are the foundations of a good archiving solution -
for that look to http://www.e-janco.com/nev.htm
 
-
Focus on content intelligence. Not all
information is created equal, organizations need to manage and retain
different pieces of information based on their individual value. Certain
content (such as orders and contracts) may need to be maintained for years,
while other data (such as personal email and newsletters) can be eliminated
more quickly.
-
Optimize your total cost of ownership. While
email archives often provide a quick return on investment from storage
savings, a good solution also provides technical and administrative
functionality that helps lower the cost of administration and overall
ownership of the archive.
-
Look for best-of-breed,
open solutions. Your record management platform should be able to
grow and integrate with other systems as your environment changes and
expands.
more info
October 22nd, 2008
- 01:34 PM
Disaster Recovery Planning Site Re-Launched by Janco
The site www.zinnote.com has just been
re-lanuched by Janco Associates, Inc. the site focus on disaster recovery
and business continuity planning.
Victor Janulaitis, the Chief Executive Officer of
Janco Associates, Inc. said "Our mission is to provide the Chief Information
Officer (CIO) and the Chief Technology Officer (CTO) all of the tools they need
to efficiently and effectively stay current on the latest developments in
Technology. To that end this site focused to meet these objectives." He
added, "Each of our site is manually created from Janco products. This is
not a mindless automated process, rather it is one which we gather, filter and
prioritize. Only the most meaningful disaster recovery and business
continuity informationpresented is
presented."
more info
October 22nd, 2008
- 01:32 PM
Application Deployment Rasises Many Issues for CIOs
For many enterprises, the deployment of applications along with
servers and storage systems to numerous remote sites is both an administrative
and a security nightmare. Key challenges posed by this is defining a Backup
Strategy including:
-
-
Media management policies for both onsite and offsite storage of
backup media that often require the use of third-party transportation and
vaulting companies, thereby increasing the risk of lost or misused data (see
http://www.e-janco.com/Security.php )
-
Monitoring success/failure rates on remote backup processes and
undertaking complex data/application recovery procedures, where local IT
expertise is limited or nonexistent (see http://www.e-janco.com/nev.htm
)
-
more info
October 22nd, 2008
- 01:30 PM
Security strategy for midsized companies
Midsized
businesses face many of the same security threats as their larger counterparts:
viruses, worms, malware, unwanted and illegal software, and attacks from both
insiders and outsiders. Likewise, they often have to comply with the same
regulations that govern vertical industries ranging from health care to
financial services.
While they
face many of the same issues as larger companies, midsized organizations
typically have smaller security budgets, whether for hardware, software and
services, or staff. Indeed, in some cases, the IT professional in charge of
security in a midsized organization is also responsible for most or all other
aspects of the organization's IT infrastructure and networks.
The good
news is that security doesn't necessarily have to be expensive. Organizations
can maintain a sound security posture by developing - and following - a
comprehensive set of security policies and using comprehensive and integrated
security solutions when possible. Additionally, a variety of free or low-cost
security tools are available to help with everything from risk assessment to
routine patching.
more info
October 9th, 2008
- 05:56 PM
Service Orient Architecture - SOA Definition
Service-Oriented Architecture (SOA) is an approach to designing and
building systems which are flexible and adaptable to support a dynamic business
environment. An SOA lets you design, build, deploy and integrate services
independent of applications and the

computing platforms on which they
run. These services are then linked together through defined business processes
to form composite services, applications and composite applications to perform
complete business functions. This architecture also conforms to the ITIL
standard.
In an open
SOA framework, services can be shared and reused across several business
processes. The result is a highly adaptive environment, with lower costs for
application development, improved integration and quicker deployments. A single
SOA-based service can, in fact, be widely reused throughout your enterprise by
many business processes. And these business processes can be changed at any time
to request other new and different services. Once you deploy SOA for your core
business functions, the ability to dynamically add new capabilities through
services can help reduce your development costs and almost eliminate traditional
development cycles to more quickly deliver new customer services and open new
market channels.
more info
September 30th, 2008
- 12:18 PM
IT Service Management Metrics Defined
The Role of Remote Support in key to improving IT Service
Management Remote-support technology can have significant impacts on improving
IT Service Management by:

-
Reducing call-handling
time - As technology becomes more complex, walking novice
customers through problem identification, recovery procedures or checking
detailed settings can take time and increase customer frustration. Tools need
to be implemented that ease this
process.
-
Increasing first-interaction
closure rates - When agents are able to instantly "see" error
situations without having to walk through a tedious scripts closure are speed
up.
-
Deflecting phone
interactions - Allowing customers to communicate effectively in
their channel of choice is critical to improving IT Service Management levels.
As Generation X and Y age into the target demographic of more industries,
understanding their channel preferences means offering more options. Remote
support offers the same capabilities via Email or a Web chat/collaboration
session as a phone
call.
more info
September 24th, 2008
- 02:14 PM
Critical Success Factors in a Disaster Recovery Business Continuity Process
 Critical Success Factor Analysis is a key indicator
by which you can measure the success of your disaster recovery process and plan.
Critical Success Factors for disaster recovery are somewhat different from those
used to measure typical performance issues, because they are a combination of
project status and infrastructure implementations. Critical Success Factors
include:
- Frequency of reports from the disaster recovery
/ business continuity group to senior management on the status of the Disaster
Recovery and Business Continuity process
- Number of senior operating managers
participating on the disaster recovery and business planning
teams.
- Frequency of tests to verify implementation of
the disaster recovery / business continuity plan and the quality of the
reports about gaps and risks.
- Quality of the analysis of the disaster recovery
business continuity handling, effectiveness, and impact on the business (after
a disaster occurs).
more info
September 17th, 2008
- 01:57 PM
Budget Cuts Will Not Guarantee Productivity Improvements
Lehman Brothers' Information and Communications Technology (ITC) costs
rose 18% in 2007 from 2006 to reach $1.145 billion, reflecting increased costs
from the continued expansion of its investment management systems. In the last
quarter before declaring bankruptcy they spent $309 million on technology and
communications, up from $282 million in the same period last year.
As we move into troubled time most enterprises
are looking for way to avoid problems like those faced by Lehman and others who
fail. Budget cuts are not the only way that overall cost reduction can be
achieved. Companies that slash their IT budgets to the bone risk losing
long-term competitive edge, reducing IT and enterprise moral, and making it
almost impossible to achieve long term productivity improvements. That does not
mean enterprises should ignore the slowing economy and go ahead and sign that
contract for new systems and/or new technology.
Good investments in key areas can yield
the near-term revenue and efficiency. Examples are: managing sales and pricing,
optimizing production and distribution channels, enhancing support processes,
optimizing overhead and performance management.
more info
September 3rd, 2008
- 11:06 AM
Over 180,000 Identity Theft Complaints Every Year from 2004 to 2006
There were over 650,000 complaints
about fraud that the U.S. Federal Trade Commission received each year in the
period 2004 to 2006. Of those, identity theft was the subject 35% to 36%
of the time.
21% of banking institutions have either suffered a
security breach during the past two years, or donÂ’t if they have. Another 35%
have been victims of a phishing attack during the past year. The rampancy of
these destructive practices gave rise in years past to a clamor for government
regulation of electronic commerce, but the credit card companies that generally
had to foot the bill for all the online carelessness felt they could not afford
to wait. They knew that SSL Certificates provided the necessary protection for
sensitive information and that they can be easily implemented by e-commerce
companies and other institutions that transmit and receive credit card
information over the Internet. They also knew that without pressure to act, many
of these companies would be slow to adopt the
technology.
more info
August 15th, 2008
- 02:02 PM
States to Tax On-Line Music Sales
With retail e-commerce sales now estimated to
exceed $130 billion a
year, and iTunes song purchases topping 5 billion, state politicians and tax
collectors have begun to levy new fees on digital downloads.

In 2008 alone, at least nine states have considered
digital download taxes, and at least five of those states have enacted them into
law. Nebraska's governor signed a digital download tax bill into law in April,
and a similar measure was adopted in Tennessee in June. As CNET News
reported a few
months ago, Indiana, South Dakota, and Utah also enacted digital download taxes
this year.
The push stems from an odd legal quirk: because
most states' tax laws were written long before the Internet existed, they may
accidentally immunize downloads from taxation. This is the case even in
otherwise high-tax states like California, where physical CDs are taxed heavily but iTunes downloads
remain tax-free for now.
more info
August 11th, 2008
- 04:26 PM
Apple Continues On Closed System Path - Believes It Is Big Brother
With the iPhone many thought that an open architecture platform was on
the horizon. However Apple
continues to "control" hardware and software that carries its label. In a story published The Wall Street
Journal, the CEO of Apple Steve
Jobs acknowledged that Apple has a "kill swicth" it can activate remotely
to disable applicationn downloaded to iPhone and iPod Touch devices.
 
 
Jobs argued. "Hopefully we never have to pull that
lever, but we would be irresponsible not to have a lever like that to
pull."
more info
August 6th, 2008
- 02:18 PM
Step to Create a Secure Disaster Recovery & Business Continuity Plan
The Janco Disaster Recovery Plan & Business Continuity Template
utilizes a framework that is compliant with the National Institute of Standards
and Technology (NIST) Contingency Planning Guide for Information Technology
Systems. The standard is targeted at government agencies that deal with
sensitive information and is fairly long and complex, but the framework is
straightforward, consisting of the following seven steps from the Executive
Summary:
 
-
Develop the contingency planning policy
statement. A formal department or agency policy provides the
authority and guidance necessary to develop an effective contingency
plan.
-
Conduct the business impact analysis (BIA).
The BIA helps to identify and prioritize critical IT systems and
components.
-
Identify preventive controls. Measures taken to reduce the effects of system
disruptions can increase system availability and reduce contingency life cycle
costs.
-
Develop recovery strategies. Thorough
recovery strategies ensure that the system may be recovered quickly and
effectively following a disruption.
-
Develop an IT contingency plan. The
contingency plan should contain detailed guidance and procedures for restoring
a damaged system.
-
Plan testing, training and exercises. Testing
the plan identifies planning gaps, whereas training prepares recovery
personnel for plan activation; both activities improve plan effectiveness and
overall agency preparedness.
-
Plan maintenance. The plan should be a living
document that is updated regularly to remain current with system
enhancements.
more info
August 1st, 2008
- 10:52 AM
Security Requirments Can Not Be Ignored

Regulations like Sarbanes-Oxley, which affect publicly-held
companies, get most of the press. But there are plenty of regulations with
security implications that hover over smaller businesses, including HIPAA
(Health Insurance Portability and Accountability Act), CaliforniaÂ’s
SB1386databreachdisclosure law, and the Gramm-Leach-Bliley Act, which covers
those who prepare income tax returns, debt collectors, consumer credit
counseling and reporting agencies, and real estate transaction settlement
services. All of these - and others - carry the force of law, and failure to
comply can result in fines and even criminal charges as well as civil lawsuits.
In addition, other standards that do not have the force of law - notably PCI DSS
(Payment Card Industry Data Security Standard), which covers credit card
transactions and is legally mandated in at least Minnesota - can impose fines or
the loss of essential privileges on
violators.
more info
July 22nd, 2008
- 03:42 PM
Wrong E-Mail Address Cause Procution by NYC
(PC Magazine) A message is not always from the person it purports to be
"From: ".
Someone should have explained this problem to the New York City
Police department and the Bronx County District Attorney, both of whom used an e-mail sent by one party to a second party, following an error by
that second party, in order to prosecute a third party for sending
it. In fact, in this case the header may have been
accurate and the problem simple laziness in examining it.
Bronx resident William Hallowell was arrested on complaint of
his supervisor, Robin Berson. Ms Berson had attempted to send an e-mail to Mr.
Hallowell, but typed in the wrong address and sent it to a Ben Hallowell. Ben
Hallowell's response made reference to illegal activities and hit on Ms. Berson
in a crude way. Still not realizing what she had done she finked on William
Hallowell to the Police who, despite a shocking absence of evidence against him,
arrested him and held him for more than 30 hours. Prosecutors then took 4 months
to dismiss the case. All these claims are as made in Hallowell's civil rights
suit filed recently against police and prosecutors.
more info
July 18th, 2008
- 10:42 AM
Intel and AMD Are Going Green
AMD
and Intel have put in a lot of time and effort devising CPU power management
schemes for their multicore devices aimed at trimming the energy draw of the
server farm. But new questions are being raised as to whether these techniques
are the most effective means to lower energy bills, particularly as
virtualization becomes more popular throughout the enterprise.
 
Both
AMD and Intel use some form of on-chip processing to shut down idle cores,
allowing energy to be diverted elsewhere. Intel's platform provides for
individual control of processors - ostensibly to preserve laptop battery
life - and it is tying it to a server power management system that allows
admins to direct power within individual server racks. But according to some
critics, enterprises shouldn't expect much from the on-chip power-saving tools,
particularly those that seek to manage idle cores.
more info
July 6th, 2008
- 07:12 AM
Record Retention Mandated by New Federal Rules
The new
Federal Rules of Civil Procedure (FRCP) have set high standards for the
discovery of email and Electronically Stored Information (ESI). In as little as
30 days after litigation is filed, an organization may need to provide detailed
lists of what ESI exists and be able to produce that ESI quickly. The Federal
Rules of Civil Procedure also require organizations to protect ESI as evidence
from willful and/ or accidental destruction.
- An organization must know at the beginning of a case what
relevant ESI exists, where it is, and how hard it is to access.
- An organization must quickly produce all relevant electronic
information from active systems.
- The opposing litigants want to track changes to documents and
view metadata, and the organization has to help them.
- An organization can destroy ESI as part of a routine,
pre-arranged process until there is reason to believe that organization
|
Type of Data |
Minimal Backup
Policy |
Backup Retention
Policy |
|
System software |
Latest Version plus patches At Least
Weekly |
Annual (verified) Backup Monthly
Generations Weekly Generations |
|
Application software |
Latest Version plus patches At Least
Weekly |
Annual (verified) Backup Monthly Generations
Weekly Generations |
|
System data |
Daily |
Annual (verified) Backup Monthly Generations
Weekly Generations Daily Generations |
|
Application Data |
Daily with real time transaction
files |
Annual (verified) Backup Monthly Generations
Weekly Generations Daily Generations |
|
Software licenses, Encryption keys, &
Protocol Data |
Weekly |
Annual (verified) Backup Monthly Generations
Weekly Generations |

more info
June 27th, 2008
- 05:07 PM
Google Acts Like Microsoft
Google is starting to act the way Micorsoft did in the 1990's by
taking ideas from smaller comaanies. Google was named in a trade secrets
lawsuit alleging that the company's business software unit copied a tiny
start-up's tool for moving customers off of Microsoft software onto
Google's.
LimitNone filed a complaint in an Illinois circuit court
alleging that Google at first began promoting the smaller firm's tool for
migrating Microsoft Outlook customers to Gmail, then copied the idea and went
into competition with it.
The lawsuit was brought by the commercial litigation firm of
Kelley Drye & Warren LLP - by the same team who previously faced off with
Google in a trademark case involving the Silicon Valley company's highly
successful online advertising system.

  
The latest suit takes aim at the company's fast-growing Google
Apps software application business, which includes Gmail for business users.
Google is seeking to woo customers away from relying on rival Microsoft
software.
The complaint accuses the Web leader of engaging in deceptive
business practices that chill competition. It seeks reimbursement from Google of
actual damages, attorneys' fees and calls on the court to award punitive damages
to LimitNone.
more info
June 11th, 2008
- 11:12 AM
Data Breaches are a Fact of Life
Data breaches are a fact of life with the advance of Wi-Fi, 3G,
and remote computing as it is done in today's flexible
business environment. In the modern organization, data is everywhere and
keeping track of it is an extremely complex challenge. The fundamental
principle, however, is quite simple - if you donÂ’t know where data is, you
certainly canÂ’t protect it.
Data breaches and network intrusions occur because the personal
information compromised includes data elements useful to identity thieves, such
as Social Security numbers, account numbers, and driver's license numbers. Some
breaches do not expose such sensitive information; however, they still expose
individuals to identity theft and business to a compromise of their electronic
assets and that must be disclosed under Sarbanes-Oxley and various state
laws.
According to Verizon, nearly nine in 10 corporate data breaches
could have been prevented had reasonable security measures been in place.
The Verizon "2008 Data Breach Investigations Report" spans four
years and more than 500 forensic investigations involving 230 million records,
and analyzes hundreds of corporate breaches including three of the five largest
ones ever reported.

They found that 73 percent of breaches resulted from external
sources versus 18 percent from insider threats, and most breaches resulted from
a combination of events rather than a single hack or intrusion.
Key Findings Are:
- Most data breaches investigated were caused by external
sources. Thirty-nine percent of breaches were attributed to business partners,
a number that rose five-fold during the course of the period studied.
- Most breaches resulted from a combination of events rather
than a single action. Sixty-two percent of breaches were attributed to
significant internal errors that either directly or indirectly contributed to
a breach. For breaches that were deliberate, 59 percent were the result of
hacking and intrusions.
Of those breaches caused by hacking, 39 percent were aimed at the
application or software layer. Attacks to the application, software and
services layer were much more commonplace than operating system platform
exploits, which made up 23 percent.
- Fewer than 25 percent of attacks took advantage of a known or
unknown vulnerability. Significantly, 90 percent of known vulnerabilities
exploited had patches available for at least six months prior to the breach.
- Nine of 10 breaches involved some type of "unknown" including
unknown systems, data, network connections and/or account user privileges.
Additionally, 75 percent of breaches are discovered by a third party rather
than the victimized organization and go undetected for a lengthy period.
- In the modern organization, data is everywhere and keeping
track of it is an extremely complex challenge. The fundamental principle,
however, is quite simple – if you don't know where data is, you certainly
can't protect it.
more info
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