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Current News
Major Defect in Google Chrome
Google Chrome has a least one CRITICAL DEFECT in the way that it display
pages. RSS feeds do not get converted to viewable text. This is just
another example of how Google does not have all of its ducks in row.

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Firefox 3.0 Security Feature Issue to Some
Browsers require SSL certificates to initiate encrypted
communications and to validate the authenticity of a site. In Firefox 3.0 there
is a new security feature in Firefox
3.0 that throws out a warning page when a Web site's SSL certificate is
expired or has not been issued by a trusted third party.
The Mozilla defends the new feature, saying
SSL certificates not issued by a validated certificate authority -- so-called
self-signed certificates (SSC) – do not provide even basic validation; and
expired certificates should not be viewed as "harmless" because they open
avenues for hackers. Mozilla
states that the new feature helps curb electronic eavesdropping or so-called
"man in the middle" attacks.
Critics say that Firefox 3.0 is putting undue fear and
confusion into everyday Web surfers, makes it difficult to set exceptions for
certain Web sites, and is forcing Web site operators to do business with
specific vendors of SSL certificates or risk the appearance that their Web sites
are broken.

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Mobile Applicaitions Are Few For Most Enterprises
Mobile devices - Smartphones are just starting to
take off. However there are few applications which are currently being
used. Over 90% of all of the devices in "business use" have eMail as the primary
application. The second greats use is for web browsing with approximately 50% of
the devices used for that. Fewer than 15% of all devices have word
processing and spreadsheet software on them.

Less than 10% of all the devices have any "business
unique" applications on them.
 
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Factors to Consider in a Disaster Recovery & Business Continuity Plan
The Janco
Disaster Recovery Plan & Business Continuity Template takes into
consideration all of the items
related to various layers of operations that most enterprises need to consider
if they want to continue after a disaster occurs. These include:
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Strategy - Items related to the strategies used by the
business to complete day-to-day activities while enabling continuous
operations. Examples include financial, manufacturing and disaster recovery
strategies.
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Organization - Items related to the structure, skills,
communications and responsibilities of your employees. Examples include human
resources, training, and internal and external communications.
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Applications and data - Items related to the
software necessary which enable business operations, as well as the method
used to develop that software. Examples include customer relationship
management (CRM) applications, enterprise resource planning (ERP)
applications, databases and transaction processors.
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Processes - Items related to the critical
business processes necessary to run the business, as well as the IT processes
used to ensure smooth operations. Examples include accounts receivable,
accounts payable, change management and problem
management.
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Technology - Items related to the systems,
network and industry-specific technology necessary to enable your applications
and data. Examples include host systems, workstations and Internet Protocol
(IP) networks.
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Facilities- Items related to the buildings, factories
and offices necessary to house your organization and your production or
service technologies. Examples include data centers, office buildings and
physical security operations.
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Email Archiving is a Critical Application
Email
archiving is no longer just "nice to have." It is now a critical component of
any business infrastructure and business continuity strategy. As such, it should
meet certain core requirements. An e-mail archiving solution must be able to
store an Email message and any associated attachments, such as a Microsoft WORD
document, EXCEL spreadsheet, or a PowerPoint presentation, for a
specified period. Retention periods must be defined and not all Emails should be
treated the same.
The
ability to intelligently search for and retrieve those e-mails is also very
important. Email archives can grow very large very quickly. You might have to
search through thousands of messages to find one or two related to a specific
issue. Your e-mail archiving software must be able to index all Emails by
standard text fields such as To,
From, CC, BCC, Subject and Date.
Other requirements to consider are extending retention periods,
taming storage growth, handling personal folders, archiving instant messages,
customizing policies, operating system platforms and more sophisticated
searches. You also need a compliance strategy that integrates with and
complements your Email archiving solution.
Core
requirements, extending retention policies for litigation hold, finding text in
a document attached to an e-mail sent to 20 people, compliance strategy, all of
these can seem daunting to a mid-sized business trying to keep e-mail volume and
storage under control while meeting the needs of internal users and external
audits.
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iPhone Too Expensive For Corporate Use
(Computerworld)
Apple Inc.'s iPhone 3G has a powerful browser and faster wireless
connections to all kinds of data and multimedia, but those features may be too
much of a good thing for international business travelers paying data roaming
rates.

One U.S.-based manufacturing company with global operations
would like to deploy hundreds of iPhone
3Gs but has found that international data roaming costs are too high, said an IT
worker at the company who asked not to be named, citing company policies.
The manufacturer's finance department has put a ban on company
purchases of the iPhone 3G because the international data roaming plan for the
phone's exclusive carrier in the U.S., AT&T
Inc., is too expensive, he said. The company is in talks
with AT&T to get a better price for the service.
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Compliance and e-Mail Policy Difficult to Define
Email and other
electronically stored documents are now routinely presented as evidence in
courts of law. To ensure litigation readiness, both legal and IT departments
must address the management of electronic communication in their organization.
Without the right tools in place, collecting, processing, and reviewing
electronic data for e-discovery can be time-consuming, expensive, and expose a
business to significant legal risks.
To effectively prepare for
litigation, legal professionals must have some understanding of the technology
required to store and retrieve electronic documents. Similarly, IT professionals
must be familiar with the laws and regulations that impact their organizations.
The most significant and widespread of those regulations are the Federal Rules
of Civil Procedure, which apply to any business that may be engaged in federal
litigation. These rules clearly outline expectations for businesses to apply a
consistent retention policy for email, enforce litigation holds and produce
relevant or requested email evidence in a timely manner.

Searching and restoring data from various sources - PCs,
servers, and backup tapes - is not an easy process. Every time an organization
faces a lawsuit or investigation, IT may be required to take the following
steps:
- Issue a litigation hold notice to employees, requiring
them to preserve any email relating to the legal case.
- Identify and stop routine deletion or recycling of any
data source that may contain email covered by the litigation hold. This can
include email servers, backup tapes, PST files on PCs and the corporate
network, etc.
- Scan all data sources for relevant content by filename,
type, date, custodian or other criteria. Prepare a catalog of original files
for legal counsel.
- Locate and gather data requested for discovery. Restore
the email, the associated metadata and attached files. (In addition to
purchasing mass storage to house the data, your IT department may need to
replicate both the hardware and software used to create the backup tapes, plus
the email management system from which the messages were
generated.)
- Convert email to a standardized format such as HTML,
PDF, SMTP/MIME, or TIF. Load the restored and converted data to a
review system.
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Definition of How to Implement a Wireless Strategy
Many companies are investing in wireless and mobile solutions.
Millions of users and many thousands of companies access corporate email and
calendar information wirelessly today. Where mobility was once viewed as a risky
venture, its value is now understood.
These solutions are expected to increase productivity and improve efficiency due
to improved field-based access to knowledge within the mobile workforce. Most
industry analysts believe that companies should already be investing in
wireless, or at least planning an implementation and testing potential
solutions. In the current competitive climate where companies must compete
globally, wireless solutions are no longer about gaining an edge, but about
keeping up with the competition.
·
Identify
the problems or opportunities that a wireless application could
address.
o
What
data do mobile workers need while they are away from their
desk?
o
What
desktop applications do mobile users depend on for success?
o
How
could a wireless solution change the way the organizationÂ’s mobile users conduct
business?
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Understand
the key business metrics to evaluate the success of the wireless
solution.
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Capitalize
on the concepts of "mobility" and "wireless"
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Incorporate
a wireless solution without compromising IT policies and
procedures.
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Outsouricng By Nielsen Causes Furor Over US Tax Breaks
Nielsen Co., the media company known for audience measurement,
reneges on an agreement to hire American workers fat $52,000 per year to
outsource. The move, which has drawn negative reviews from Oldsmar,
Florida city officials, came after the company announced it would lay off 117
workers at its global technology center Oldsmar.

Nielsen received property tax breaks in 2001 to build a $100
million global technology center in Oldsmar. The tax breaks were pegged to the
number of high-wage jobs -- those that paid at least $52,000 -- the company
created. That forced Nielsen to disclose hiring details at that facility,
effectively putting the employee count of the facility on the local political
radar.
In April, when the layoffs were reported locally, Oldsmar city
council members responded angrily to the move. One council member accused the
company, its largest employer, of "making a joke of the tax incentive program,"
and another charged that Nielsen "had abdicated their responsibility as a
corporate citizen." Adding fuel to the fire were local media reports, which
publicized the layoffs and the council's reaction.
Nielsen had about 1,200 workers at the facility when the
incentive agreement was reached, an employee count that gradually grew to 1,700.
But last October, Nielsen announced a 10-year outsourcing agreement valued at
$1.2 billion with Tata Consultancy Services in Mumbai. The move was designed to
allow Nielsen to integrate and centralize IT systems.
That deal was followed this year with the news that 117
employees would be laid off. Although 50 of those workers have been hired by
Tata, Nielsen last week announced it was cutting another 170 jobs -- and some of
those affected are training Tata employees to do their work. The company expects
to have about 1,300 employees by year end at its facility, with the addition of
another 250 or so contract workers.
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ICANN Votes to Allow Company Run Domain Names
ICANN, the nonprofit group that manages the
Internet Domain Name System, voted today to begin the process of relaxing the
rules for generic top-level domain names (gTLD).
The action means that companies and other organizations
eventually could run their own domains. For example, IBM could run the
domain .ibm, and Microsoft could run the domain .microsoft. Currently, the
endings of top-level domain names are limited to a few which include .com, .net
and .org, as well as country codes such as .ca for Canada or .uk for the United
Kingdom.
Prices to register the new domain names, expected to be anywhere
from $150,000 to $500,000, would most likely prohibit individuals from applying
for new domain names. ICANN said the high fees would allow it to recoup the
approximately $20 million it expects to spend on implementation of the new
policy.
Groups applying for new top-level domain names must also either
prove they are technically able to operate Web sites or contract with a company
that does. According to ICANN, new domain name will probably start
appearing by the end of 2009.
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Key Metrics on Data Breaches Published
Key Metrics on data breaches have been published by Verizon
Business in its cybercrime study. The metrics are:

- 66% involved data the victim did not know was on the system
- 75% of breaches were not discovered by the victim
- 83% of attacks were not highly difficult
- 85% of breaches were the result of opportunistic attacks
- 87% were considered avoidable through reasonable controls
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Microsoft Sues Resellers For Pirated Software
(IDG
News Service) Microsoft Corp. has filed 21 lawsuits in 14 U.S. states
against resellers, alleging that they engaged in the sale of pirated
software.

Some of the cases were caught, thanks to Microsoft's Windows
Genuine Advantage or Office Genuine Advantage programs in which the copy of the
Windows operating system or Office suite on a user's computer is electronically
authenticated online. Microsoft began rolling out Windows Genuine Advantage in
April 2006.
Others lawsuits were sparked by calls to Microsoft's antipiracy
hot line, the company said.
Almost all the lawsuits concerned Windows XP or consumer
versions of Office. Only two suits alleged piracy of an enterprise version of
the software, and Windows Vista was not the subject of an allegation in any
filing, according to information from Microsoft.
Among the companies against which lawsuits were filed were
several that had been previously been accused by Microsoft of software piracy
and had settled with the company, it said.
The lawsuits were filed in California, Georgia, Massachusetts,
Ohio, South Carolina, Tennessee, Texas, Virginia, Oregon, Arkansas, Colorado,
Florida, Illinois and Washington.
According to a recent report published by the Business Software
Alliance, an antipiracy group funded by software makers, the U.S. had a piracy
rate of 20% -- the lowest in the survey. Although because of the size of the
market, losses from piracy in the U.S. were estimated at $8 billion, which is
higher than any other single country.
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Microsoft Plans to Expand Its Reach and Eliminate Phone Numbers
Microsoft proposes getting rid of phone numbers with a new service called Echoes
Echoes (version 1) - Microsoft's services platform for telco providers
that is due out this summer - Microsoft plans to synchronize contacts. With
Live Messenger contacts will appear in a mobile user's address book (if the
carrier is using Echoes).
Messenger contacts will automatically appear in users' phone address book, so
that even if they donÂ’t know one of their Live Messenger contact's phone
number, they still will be able to call it. Numbers will be able to ring
simultaneously on multiple devices/systems. On the flip side, Echoes will help
insure instant-messaging-to-SMS continuity. A user can send an IM to any mobile
contact, and the contact can respond via a text message.
- Echoes will assign a local mobile number to each Windows Live contact
- Via its Address Book sync capabilities, Echoes will push these new new
contacts into any mobile phone (no client required)
- The user will be able to compose a text message or place a voice call to
these contacts
- Echoes will ensure text messages are delivered to contacts as chat
conversations, and replies will be sent back
- Voice calls can be connected through Echoes directly from the mobile to
the Windows Live Messenger user's PC
- As the mobile user will appear always "online" to friends (using Echoes
client emulation server), conversations also will be able to start from the
Windows Live cloud, pushed to the mobile
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Microsoft to Support Open Document Format (ODF)
(Reuters) - Microsoft said on Wednesday that starting
sometime next year it will make it easier for users of an open-source rival to
work with Microsoft Office.
Without adding any special software to Office, users will be able
to open documents sent to them in the open source Open Document Format (ODF),
the company said. As well, users will be able to edit and save documents in that
format.
Microsoft is going to be providing support for three new
file formats directly in the Office product. In addition to ODF, Microsoft will also
support the Adobe PDF fixed format and Microsoft's competitor to PDF, known as
XPS.
Microsoft offers support for ODF in its current
version of Office but only if additional software is downloaded separately and
installed. The company did not address concerns expressed earlier this month by a
British government agency, BECTA that Microsoft's existing ODF software does not
work very well.
BECTA has complained to competition authorities in London
and Brussels that the ODF translator software has limited functionality and is
poorly integrated, compared with Microsoft's own
products.
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Email Archive is Mandated
Virtually all organizations must satisfy statutory
records retention requirements, including broad-based requirements such as the
Americans with Disabilities Act, the Age Discrimination in Employment Act and the Occupational Safety and
Health Act. For example, the Sarbanes-Oxley Act impacts all public companies and
has been a prime point for regulatory compliance. A few of the
many mandated requirements are:
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SEC 17a
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FINRA
3010
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FDIC
Advisory
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Investment Advisors Act of 1940 (hedge
funds)
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Gramm-Leach-Bliley
Act
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IDA 29.7
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FDA 21 CFR Part
11
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OCC
Advisory
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HIPAA
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Financial Modernization Act
1999
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Medicare Conditions of
Participation
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Fair Labor Standards
Act
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Americans with Disabilities
Act
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Toxic Substances Control
Act
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UK Data Protection
Act
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UK Companies
Act
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UK Company Law Reform Bill - Electronic
Communications
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UK Combined Code on Corporate Governance
2003
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UK Human Rights
Act
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UK Anti-Terrorism, Crime and Security Act
2001
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Basel II
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Markets in Financial Instruments
Directive
Although many records retention requirements do not impose
specific requirements on email or instant messages, Janco has found that
approximately 80% of enterprises use email for closing orders or performing
other types of business transactions. As a result, email is housing a greater
proportion of corporate and other records and so increasingly is subject to
statutory records retention requirements.
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Competition for IT Jobs
(eWeek) Though IT employment is at an all-time high
in the U.S.--some 3.8 million employed
residents in the U.S. consider themselves IT professionals according to Bureau of Labor Statistics data, a record
high--and is expected to climb even higher--computer and mathematical sciences
jobs expected to grow faster than any other
professional occupation through 2016, nearly a
25 percent increase--there are those that work in the field that no longer think
it's all it's cracked up to be. 

Salary competition from offshore outsourcing, companies posting
ads that expressly favor H-1B visa holders to
the exclusion of U.S. workers, the fear for job safety that
comes in a recession year and the constant pressure to keep skills up to date
have worn some tech professionals out to a point that they would consider
alternative careers.
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CIO and CTO necessary leadership skills defined
Leadership skills that the
CIO and CTO need to have include:


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Ability to manage employee
turnover costs and prevent hassles by using the best hiring and interviewing
techniques.
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Unify employees into a
smooth-running, productive team, despite differences in personality,
background, and age.
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Find the delicate balance
necessary to effectively supervise friends and former
peers.
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Establish
supervisor-subordinate relationship boundaries that are understood and
respected.
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Identify difficult
employees and handle them easily, appropriately, and swiftly.
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Give constructive criticism
that is not taken personally- by
even the most sensitive employee.
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Originate project plans and
set goals that your team and management will support.
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Control absenteeism and
tardiness.
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Know when to take
corrective action or firing an employee; and know the legal implications of
your decisions.
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Blu-ray Won Format War But Sales are Not There
(Reuters) A recent study by the NPD Group
finds that despite vanquishing rival high-definition format HD DVD, Blu-ray
sales haven't picked up.
Sonys Blu-ray high-definition optical disc format
way have won the so-called high-def format war when Toshiba threw in the towel
on its competing HD DVD format back in February but, so far, Blu-ray sales do
not show it. New sales figures from market research firm NPD show that
sales of Blu-ray standalone players dropped a stunning 40 percent between
January and February (presumably as many potential customers were waiting out
the high-def war), but rose only 2 percent from February to March once Toshiba
gave up on HD DVD. And the sales figures are still so low that NPD refused to
publish specific numbers because it might be too easy to identify specific
retailers from the figures.

  
The general wisdom was that once the
high-definition disc field was winnowed down to one technology, consumers would
embrace it in droves, particularly as conflicting marketing messages vanished
and the library of compatible movie titles grew.
However, instead, consumers appear to be bypassing
Blu-ray media in favor of high-definition downloadable content or embracing
inexpensive standard DVD players that can upscale content to 1080p resolution.
Where Blu-ray players are still priced over $300, upconverting DVD players can
be had for around $50, and they're compatible with consumer's existing DVD
collections. In fact, upconverting DVD players have seen a five percent increase
in sales during the first quarter of 2008, compared to the same quarter in 2007.
Some industry watchers project that Blu-ray player
prices will drop below $200 in time for the end-of-year holidays, and consumers
will begin adopting the technology at that point. However, ABI Research
forecasts it will take even longer for Blu-ray to gain significant market share,
with the market only embracing Blu-ray in another 12 to 18 months, perhaps just
in time for the 2009 end-of-year holiday season.
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Warning Issued to International Travellers With Laptops
The Association of Corporate Travel Executives
(ACTE) has issued a warning to its members worldwide – and to all business
travellers – to limit proprietary information on laptop computers when crossing
U.S. borders, and to eliminate any personal data, including photographs,
finances and email that you do not want examined by Border Protection
authorities. The warning follows a decision by a federal appeals court giving
customs officials the unfettered authority to examine, copy, and seize
travellers laptops, without reasonable suspicion.
 
ACTE filed an Amicus brief contending that a
travellers laptop was essentially intellectual property and not the same as
luggage nor freight, the ACTE Global Executive Director, said. The court has
disagreed and this decision will have significant impact on business travellers
who have no idea their data is subject to search and seizure.
The
association also argued there were no published guidelines as to what might
trigger a secondary inspection, or the seizure of data or possibly the entire
computer. According to Gurley, the expectation of privacy at the border is
considerably less than one can expect in their home or office.

A 2008 ACTE survey indicated that 81 percent of
responding travel managers were unaware that laptops and other electronic
devices that were seized could be held indefinitely. Sixty-five percent of
respondents stated that their companies have now instituted a policy restricting
the amount of sensitive or proprietary data that could be carried on a laptop.
That number is expected to grow in the wake of this ruling.
ACTEs advice
to business travellers states:
- That you should not carry any confidential, personal information that you
do not want examined by third parties on your computer – or other electronic
devices. This includes financial data, photographs, and email stored on
computers, wireless phones, Blackberries, or iPod-type devices.
That you should limit the amount of proprietary
business information you carry on your computer, and that it be transmitted
before crossing the border so you have access to it in the event your unit is
seized.
If your laptop also serves as your major home
computer, get another one for travel purposes.
The Association of Corporate Travel Executives
is not advising travellers to hide data from U.S. border authorities, but to
take steps to minimize the impact of its loss, or the inability to access it,
in the event it is seized.
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more info
Courts say there is no need for suspicion to search laptops at borders
(Computerworld) In a ruling that's likely to
come as a disappointment for privacy rights advocates, the U.S. Court of Appeals
for the Ninth Circuit this week held that customs officers need no reasonable
suspicion to search through the contents of any individual's laptop at the
country's borders.
  
The ruling reversed an earlier decision by the U.S.
District Court for the Central District of California, which had granted a
motion seeking to suppress evidence gathered from such a search in a case
involving child pornography. In arriving at that decision, the district court
ruled that customs officers indeed did need to have reasonable or particularized
suspicion for searching through laptops at U.S. borders.
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Apple to Let iPhones be Unlocked - Maybe?
(Computerworld) The Apple Inc.
attitude about unlocked iPhones hints that the company will abandon its business
model of grabbing a piece of mobile carriers revenues in order to make its goal
of selling 10 million smart phones this year, an analyst said today.
They seemed absolutely blithe about making the 10 million
number, said an analyst at Technology Business Research Inc., referring to
comments made by Apple executives during the earnings conference call. And I get
the funny sense that ultimately the whole idea of locked iPhones and the revenue
almost does not interest them.
Several times during the call the
Apple chief operating officer, and the company's chief financial officer, stood
by the 10 million iPhone goal.
According to the sales figures
Apple released for the first three months of 2008 -- its second fiscal quarter
-- the company sold 1.7 million iPhones worldwide, leaving 8.3 million more to
go if it is to reach its iPhone sales goal.
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The nine keys to protecting mobile data
The nine keys to protecting mobile data on laptops
and mobile storage devices (USB based) are:

- Encryption Software
- Password Protection
- Biometric Authentication
- VPN
- Client AntiVirus
- Firewall Hardware
- Firewall Software
- Monitoring & Reporting
Security
Policies
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Security threats abound
As hackers use combinations of threats to attack
networks and commit identity theft, companies must deploy multiple security
systems for protection. In the past, many companies focused on each type of
threat. But now the trend is to implement integrated solutions that are easier
to manage.

In May 2006, Jeanson James Ancheta became the first
hacker successfully prosecuted for the creation and use of a botnet. Ancheta
wrote a worm that infected unprotected computers with a Remote Access Trojan
(RAT). The RAT listened for instructions over an Internet Relay Chat (IRC)
channel, essentially turning the compromised system into a bot. At its peak,
AnchetaÂ’s network of bots included more than 400,000 systems. On command, all of
them could be used to launch denial-of-service attacks or download adware
(Ancheta was charging clients for this service).
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What is the CIOs Role
(CIO Insight) What is the essence of the CIOs role? It is an important question
because the definition of the CIO is morphing and fracturing. Our surveys say
fewer than half of CIOs report to CEOs while more report to CFOs. Does that mean
the CIO role has been downgraded, or that Sarbanes-Oxley is changing the CFOs
role? In our April 2007 CIO Role
survey, three quarters of CIOs say helping set
their companys strategy will be one of their most important responsibilities in
the future, yet just one-third say their role is creating business
strategy.
Defining the CIOs role has never been
simple.
- The Cyclical CIO When a CEO
believes the IT organization needs a shakeup, he or she hires a CIO who
thrives on radical visions and changes. When the shakeup is over, out goes the
visionary and in comes a chief information offier with a more operational
bent. Repeat ad infinitum
- The Band-Aid CIO Sometimes job No. 1
is fixing what your predecessor broke. Couldn't deliver projects on time? Get
a project manager. IT out of alignment? Put in someone with more business
experience.
- The Rotational CIO Some companies
believe potential CEOs need to be well rounded. The CIO job can be just a stop
on the Grand Tour.
- The Multitasking CIO CIOs frequently
run other functions besides IT, such as strategy, administration and
e-commerce. What a mish-mash. Try making a Myers Briggs-style categorization
scheme out of this and you'll wind up with scores of possible
roles.
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Internet Has Dead Ends
Hubble is a system
that operates continuously to find persistent Internet dead ends or black holes
as they occur. Hubble has operated continuously since September 17, 2007. During that time, it identified 901,942 black holes
and reachability problems. In the most recent quarter-hourly round, completed at
06:52 PDT, 04/15/2008, Hubble issued 84,582 traceroutes to 3,980
prefixes it identified as likely to be experiencing problems (of 78,772 total
prefixes monitored by the system). Of these, it found 2,401 prefixes to be
unreachable from all its vantage points and 991 to be reachable from some
vantage points and not others. Below the following map, you'll find instructions
on interpreting and navigating this page.
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